Privacy Policy

Effective Date: December 6, 2024

Please read this Privacy Policy carefully before using the Services.

1. Introduction

This Privacy Policy describes how BskyPilot ("we," "our," or "us") collects, uses, and shares information about you in connection with your use of our websites, services, and applications (collectively, the "Services"), and explains your rights and choices regarding that information.

By using the Services, you accept the terms of this Privacy Policy and consent to our data practices described herein. This Privacy Policy is incorporated into and is subject to our Terms of Service.

2. Information We Collect

2.1 Information You Provide to Us

When you register for and use the Services, you may provide us with:

Account Information: Your Bluesky account credentials, email address, and any optional profile information you choose to provide
Communications: Information you provide when you contact us for support, respond to surveys, or communicate with us in any way
Payment Information: Credit card numbers and other payment information when you subscribe to our paid services (this information is processed by our payment providers and is not stored by us)
Configuration Data: Your preferences, settings, and configurations for our automation services

2.2 Information We Collect Automatically

When you use our Services, we automatically collect:

Usage Data: Information about how you use our Services, including:
- Features and automations used
- Interaction patterns
- Performance metrics
- Error logs and debugging information
- Time spent using the Services
- Actions taken within the Services
Device Information:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Time zone settings
- Network information
Log Data:
- Access times and dates
- Pages viewed
- Features used
- System activity
- Hardware settings

2.3 Information from Third Parties

We may receive information about you from:

Bluesky API: When you connect your Bluesky account, we receive information through the Bluesky API in accordance with their terms
Service Providers: Analytics providers, payment processors, and other vendors
Security Services: Fraud prevention and identity verification services

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision and Improvement

Operating and maintaining our Services
Processing and completing your automation requests
Analyzing usage patterns to improve our Services
Developing new features and functionality
Troubleshooting issues and debugging
Ensuring the security of our Services

3.2 Communication and Support

Responding to your inquiries and support requests
Sending service and administrative messages
Providing updates about our Services
Marketing communications (with your consent)
Conducting surveys and collecting feedback

3.3 Research and Analytics

Understanding how our Services are used
Generating anonymized and aggregated analytics
Improving our automation algorithms
Measuring performance and effectiveness
Creating internal reports and analytics

Service Providers: Companies that help us deliver our Services (e.g., hosting providers, payment processors)
Analytics Partners: Services that help us understand user behavior
Legal Requirements: Law enforcement or others when required by law
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: Other third parties with your explicit consent

4.2 We Do Not:

Sell your personal information
Share your data for third-party marketing
Disclose information to unauthorized parties
Store your Bluesky password

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication requirements
Regular security assessments and audits
Employee training and confidentiality agreements
Incident response procedures
Continuous monitoring and logging

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Rights and Choices

You have the right to:

6.1 Access and Control

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your information
Restrict processing
Object to processing

6.2 Communication Preferences

Opt-out of marketing communications
Adjust notification settings
Control cookie preferences

7. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide our Services
Required by law
Necessary for legitimate business purposes

When information is no longer needed, it will be securely deleted or anonymized.

8. International Data Transfers

We may transfer your information to servers and service providers located outside your country of residence. We ensure appropriate safeguards are in place, including:

Standard contractual clauses
Data processing agreements
Privacy Shield certification (where applicable)
Other legal mechanisms as required

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Privacy Policy on our website
Sending an email to the address associated with your account
Displaying a notice within our Services

Your continued use of the Services after the changes are made constitutes acceptance of the updated Privacy Policy.

We use cookies and similar technologies for:

11.1 Essential Cookies

Authentication and security
Service functionality
User preferences
Session management

11.2 Analytics Cookies

Usage patterns
Performance monitoring
Feature optimization
User experience improvement

12. Contact Us

If you have questions about this Privacy Policy or our practices:

Email: privacy@bskypilot.comSupport: help@bskypilot.comAddress: [Company Address]

For urgent matters, please include "PRIVACY POLICY INQUIRY" in your email subject line.

13. Additional Rights and Disclosures

13.1 California Privacy Rights

California residents have additional rights under the CCPA, including:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access personal information
Right to equal service and price

13.2 European Privacy Rights

Under GDPR, European residents have additional rights, including:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision making

13.3 Legal Basis for Processing

We process personal data under the following legal bases:

Performance of a contract
Legal obligation
Legitimate interests
Consent

14. Definitions

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household.
"Processing" means any operation performed on personal data, whether or not by automated means.
"Services" refers to all products, services, content, features, technologies, or functions offered by BskyPilot.
"User" means an individual who uses our Services and has agreed to our Terms of Service.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

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